Catherine Avgiris is chair of the policy council of the South Florida Institute on Aging. As a former EVP and CFO of Comcast Cable, she knows how beneficial an IT help desk is. But not everyone has access to those resources, which is why in this Sun Sentinel opinion she supports SoFIA's Senior Planet technology training program:
"A 2015 study by the Pew Research Center found that slightly more than one in four internet users who
are 65 or older feel very confident when using computers, smartphones or other electronic devices to do the things they need to do online.
The rest are at risk of living in a digital desert by no fault of their own. The pace of basic technology is so rapid that they can’t keep up with the evolving technological changes underway in our society. Everyday online tasks that are a breeze for younger generations, like booking an Uber, banking online, uploading résumés or searching for affordable housing are confusing for the elderly. This divide creates a troubling paradigm of social and economic isolation for older Americans."
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